Skip to content

Legal

Medical disclaimer

Glycoz records health information you enter and helps you share it with a doctor you choose. It does not practise medicine. This page sets out exactly where that line falls.

Version
0.4
Last updated
September 2026
Effective
Not yet in force

Draft — not yet in force

This document has not been through legal review and the items marked in the text below still need to be supplied. It is excluded from search engines until then. It is published here so it can be reviewed, not so it can be relied on.

What Glycoz is

Glycoz is a personal record-keeping and communication tool. It stores health information you choose to record — across every module you switch on, from blood sugar readings taken on your own meter to medicines, blood pressure, weight, meals, activity and sleep — organises it, displays it back to you, and lets you share it with a doctor you have chosen to connect, or export it as a document you can give to anyone.

Where you connect a watch or band through Health Connect, Glycoz reads figures that device has already produced and files them alongside what you typed. It does not take those measurements and it does not judge them: the device measured, and Glycoz wrote it down.

It is the electronic equivalent of a notebook, a pill chart and a folder of lab reports. The value it adds is organisation, legibility and controlled sharing. It adds nothing to the clinical meaning of what you record.

What Glycoz is not

  • It is not a doctor, a nurse, a pharmacist or any other healthcare professional, and it does not stand in for one.
  • It does not diagnose any condition, and it does not screen for one.
  • It does not prescribe, recommend, adjust or discontinue any medicine, insulin dose, diet, exercise or treatment.
  • It does not monitor you. It records what you enter, when you enter it. It does not watch you, it alerts nobody unless you press the emergency button yourself, and nobody is reading it as you record.
  • It takes no measurement of your body. Every reading in Glycoz came from a meter, a device or a person — never from the app. What the app works out from your readings, and a meal estimate, are estimates, set out in clauses 4 and 5.
  • It is not an emergency service and cannot summon help.

Never start, stop or change a dose, a medicine or any part of your treatment because of something you saw in Glycoz or read on this website. Decisions about your treatment belong to the doctor treating you, who knows things about you that no app does.

Not intended to be used as a medical device

Glycoz is not intended to be used as a medical device, and has not been assessed as one. It is not registered, licensed, certified or approved as a medical device by the Central Drugs Standard Control Organisation or by any other regulator, in India or elsewhere. It is not intended for the diagnosis, prevention, monitoring, treatment or alleviation of any disease, injury or disability.

It has not been clinically validated, it has not been evaluated in a clinical trial, and no claim on this website or in the app should be read as saying otherwise. If you see wording anywhere in Glycoz that suggests it has a regulatory status it does not have, that wording is a mistake — please tell us and it will be corrected.

AI features, and their limits

Glycoz includes, or may in future include, features that use automated or artificial-intelligence techniques to summarise, describe or answer questions about information you have already entered, or to estimate what is in a photograph of a meal you took. Those features are subject to every limit in this document, and to the following in particular.

What an AI feature will never do

  • It will not diagnose you or suggest what condition you might have, and apart from the fixed line described below it will not tell you whether a reading is dangerous.
  • It will not recommend, prescribe, adjust or discontinue any medicine, insulin dose or other treatment, and it will not suggest a target range.
  • Apart from that line, it will not tell you to see a doctor sooner or later than you otherwise would, or to skip an appointment or a dose.
  • It will not offer a second opinion on advice a clinician has given you.
  • It will not triage. It cannot tell an emergency from an ordinary reading, and it must never be used to decide whether something is urgent.

One line is the exception, and it is fixed wording rather than anything the AI writes. When the records the assistant is answering from include a reading below 54 mg/dL, its answer begins by saying that a low that severe needs fast-acting sugar straight away and should be discussed with your doctor; above 300 mg/dL, by saying to seek medical advice today if you feel unwell. It is a fixed threshold, not an assessment of you, and a reading without that line can still need attention.

What an AI feature is

A way of putting your own records into sentences, or, for a meal, an estimate from a photograph, to check against. It works from data you entered and nothing else. It has no access to your medical history, your other conditions, your allergies, your other medicines, your lab results outside Glycoz, or anything your doctor knows about you.

It can be wrong

Automated systems of this kind produce fluent, confident text that is sometimes incorrect, incomplete or misleading — including about numbers, dates and arithmetic. A well-written answer is not a checked one. Treat anything an AI feature tells you as a starting point for a question you ask a person, never as an answer in itself.

No output from an AI feature in Glycoz is medical advice, a clinical opinion, or a basis on which to make any health decision. If an answer appears to suggest a course of action, that is a limitation of the system and not a recommendation — do not act on it.

Processing, and your choice

Where an AI feature requires processing outside your device, the processing involved is described in the privacy policy. The provider is Google, through the Gemini API. AI features are optional and are off until you use them: you can leave the module switched off and the rest of the app is unaffected. Without Glycoz Premium, the assistant and meal estimates are limited to a set number of free tries.

Nothing you ask the assistant in Glycoz is visible to a connected doctor. It is not part of the record they can read, and it should not be treated as a communication with your clinician. A meal estimate is different: if you share Meals with a doctor, they see the estimate and your note, never the photograph.

Numbers, estimates and what they mean

Some figures Glycoz shows you are calculated from what you entered rather than measured. These are estimates, and their accuracy depends entirely on how many readings you recorded, when you recorded them, and whether your meter was accurate.

  • Estimated HbA1c is derived from the readings you entered. It is not a laboratory HbA1c test, it is not a substitute for one, and it should never be used to judge whether treatment is working.
  • Time in range reflects only the readings you happened to take. Readings you did not take are not counted, so the figure can look better or worse than the underlying reality.
  • Averages and trends describe the numbers in your record. They do not describe your health, and a chart moving in a direction is not a prediction.
  • Range labels — in range, high, low compare a reading against the target range in the app, which starts at a published standard until you change it. They are a display convenience, not a clinical assessment, and a reading marked “in range” can still need attention.

Your doctor, and what Glycoz does not replace

Connecting a doctor in Glycoz lets them read records you have chosen to share. It does not create a doctor-patient relationship, it is not a consultation, and it does not mean anyone is watching your readings. A doctor may not look at your record between appointments, and Glycoz does not alert them if something in it changes.

Glycoz is not a telemedicine service. It does not host consultations. Find a Doctor lets you ask a listed doctor to connect, and whether they accept is their decision; beyond that, Glycoz takes no part in the clinical relationship except carrying records between the two of you.

A prescription entry written by a doctor in the clinician panel is a communication record between that doctor and you. Whether it constitutes a valid prescription for any legal or pharmacy purpose is a matter for the doctor issuing it and the law that applies to them. Glycoz does not verify, validate or countersign it.

For clinicians using the panel

Glycoz for Clinicians displays patient-entered data. It performs no analysis you should rely on, and it is not clinical decision support software.

  • Data shown is self-reported, unverified, and may be incomplete — a patient may have withheld a category, stopped logging, or entered a value incorrectly.
  • The absence of a reading is not evidence of anything. Glycoz cannot distinguish a patient who is well from one who has stopped using the app.
  • Summaries, charts, adherence figures and flags are display conveniences computed from patient entries. They are not clinical findings and must not be used as the sole basis for a clinical decision.
  • You remain responsible for your own professional registration, for your practice, and for anything you write to a patient through the panel.
  • Any AI-generated text you encounter must not be used to inform a diagnosis, a prescription or any other clinical judgement.

Emergencies

If you have symptoms of a severe low or a severe high blood sugar, or any other medical emergency, treat it and get medical help immediately. Do not open an app first, and do not wait for anything in Glycoz to tell you what to do.

Glycoz is not an emergency service. The emergency button on a doctor’s card sends that doctor an email and a notification with the note you typed — and only that. It does not call anyone, it does not reach emergency services, it does not escalate, and it cannot make sure the doctor sees it in time. If the alert cannot be sent, the app says so and tells you to phone. The Emergency Info module stores information you have written down so that a person helping you can read it — it does not summon that person.

Accuracy and availability

Glycoz displays what you entered. As you type, it refuses a value outside what a body can produce — a guard against typing errors, not a judgement about your health — but it cannot detect a mistyped reading that is still possible, a meter that is out of calibration, or a dose recorded at the wrong time. Keeping your record accurate is your responsibility, and the usefulness of everything built on top of it follows from that.

The app is designed to work without a connection, but no software is available without interruption. Do not rely on Glycoz — or on any single system — as the only copy of information you would need in an emergency, and do not rely on a reminder as the only thing standing between you and a missed dose.

Contact

Questions about this disclaimer, or anything in Glycoz that seems to contradict it, can be sent to [email protected], or to Param Suthar, sole proprietor of P6s of Ahmedabad, Gujarat, India — postal address [REGISTERED POSTAL ADDRESS for grievance correspondence].

Other documents: Medical disclaimer · Privacy policy · Terms of use · Delete my data