Built for the headaches of running a clinic or a hospital.

And one thing the patient list will not do: put a glucose number next to each name. A single figure in a column invites ranking people by it at a glance. The queue shows an average only beside the reasons someone is on it.

Everyone signs in as themselves

No shared password with the front desk. Every action has a name against it.

You choose what each person sees

Your receptionist can run the diary without being given a single tab of anyone's record. That is the whole point of the feature.

And whose diary they can open

Giving someone the appointments module gives them no diary at all — you pick which ones. Otherwise one tick lets the front desk read every doctor's day.

Staff run by an account of their own

A new practice sets up one HR account first, so the team is run from an account that is not the doctor's. Whoever holds it can add people and set their access — but only within what they hold themselves, never their own, and every change is kept with who made it.

Everybody chooses their own password

Each person is emailed an invitation and sets their own. Access can start from a template — receptionist, nurse, practice manager, accountant — and be adjusted from there.

More than one doctor

Add the practice's other doctors from the panel; each signs in once we have checked their registration. Someone who works for two doctors chooses whose patients and diary they are on.

A small thing with a real effect: a job title that holds its own appointments gets a diary automatically; one that does not gets none, and you can change it either way. Nurse practitioner does, nurse does not.

It starts with your own week

You set the practice's shifts, leave types and holidays once. Everybody is put on a usual week, and a single day that differs is an exception rather than a new week.

Checking in, with a photo and the place

Each person checks in and out from their own account, in a browser or on the phone, and the time is Glycoz's own, not the device's. Every punch asks for a photo of the person and their location: switch on the practice's rule and both are required, leave it off and both are optional. Photos are deleted after 45 days, and only the person, the owner and whoever you give attendance to can see them.

A day nobody marked is not an absence

It reads as not marked, because absent is the one that costs somebody a day's pay. When somebody forgets to check out, they ask for the day to be put right with a reason, and whoever approves settles it. A wrong entry is struck out rather than deleted.

Leave, with the approvers you choose

Balances by type, requests to whoever you name — one person, any of several, or several in turn — and a reason on every refusal. Approved leave closes that person's appointment book for those days; appointments already made are shown to the approver first, and never cancelled by it.

A month, run once it has ended

Salary structures, and a monthly run that will not lock while any day in it is unsettled. Preparing a month and approving it are separate permissions, and a month that was wrong is reversed and run again rather than edited.

Payslips people can check

Numbered by the practice, never changed once issued, and each showing the days behind its figures. Everybody opens their own; the email saying one is ready never says the amount.

What it does not do: move money, or work out statutory deductions for you. A practice pays people the way it already does; Glycoz works out what is owed from the days, records what you deduct, and produces the document for your practice to confirm. HR and payroll are additions to a practice’s plan.

A board of every bed

Every ward and every bed: free, occupied — who, since when, under which doctor — being cleaned, or out of service. Occupied is worked out from the admissions, so the board cannot disagree with them, and two people can never be in one bed: the database refuses it.

Admit and transfer

Admit from a free bed — a patient you already have, or somebody new. Each admission is numbered per practice and per financial year, with no gaps. A transfer closes one bed and opens the next, so no day is charged twice.

Care given, at the bedside

Medicines, injections, drips, nursing, procedures, consultations and investigations, recorded on the phone with one confirm. An entry is never edited or deleted: a mistake is struck out with a reason and a name, and stays visible as struck. The price is copied onto the entry, so a new price list never reprices a stay already running.

A bill that holds up

Room days are counted by the midnight, at each ward's day rate; a stay with no midnight is one day. Deposits and payments are recorded as they come. The bill is a snapshot with its own number: nothing on it moves when the records under it do, and a wrong one is voided with a reason and issued again.

Discharge, and the summary

Discharge needs the bill issued and settled, or a discharge with the balance due recorded by somebody allowed to — the software never holds a patient on a ward. A printable discharge summary carries the care given and your note in your own words.

Follow-up on the patient's app

The summary carries a one-time code. When the patient types it into their own app they connect to the admitting doctor — their consent, as with any code — and the stay appears in their app, with its care, every bill, the payments and the reports. From then on you follow them up like any connected patient, under their own sharing choices.

Reports, both ways

Attach a report to a stay at the desk, and the patient has it in their app. Ask for a test after discharge, and the patient sends the lab report from the same screen; it arrives on that patient's Hospital tab with a notification. You can hide a patient's upload from your own list, never delete it — it is theirs.

Who was admitted, on the patient list

Patients you admitted are marked — in hospital now, or admitted before — with a filter for them, and each has a Hospital tab in the panel and on the phone: every stay, the care given, the bills and the reports.

Access, as for everything else: admissions, bedside care, hospital billing and ward setup are separate permissions, and the templates start sensibly — a nurse records care, reception admits and takes payments, an accountant sees the bills and the stock. Nothing about a stay is ever shown to us.

Plainly: it does not do pharmacy counter sales, lab orders or insurance claims.

A ledger, not a number

Stock on hand is the sum of every delivery, issue, return and adjustment at a branch, each with who and when. There is no stored total to drift out of step.

Running low, said once a day

Each item has a reorder level. Anything below it goes on the reorder list, and once a day the people who order at that branch get one notification saying how many items — never which patient used them.

Orders and deliveries

Draft a purchase order from what is low, mark it sent, and receive the delivery against it with batch and expiry on each line — on the panel or the phone. Every order is numbered for the year and prints as a sheet for the supplier.

Care draws on stock

With wards switched on, care given at the bedside draws on the branch's stock, so the store and the bill agree. Stock may go below zero when care is recorded faster than deliveries are entered — refusing to record an injection because the count is behind would make the record wrong about what a patient was given — and negative stock is shown in red, as something to sort out.

One practice, several doors

A practice that works from more than one place keeps one record, one team, one payroll and one bill, with a branch for each place. It is switched on for a practice that asks.

Staff, at the branch they work at

Each person has a home branch and the branches they may work at. The roster says which, day by day, and a check-in is recorded where they are. HR can be given for one branch only — it then sees that branch's team and nobody else's. Payroll is always the whole practice.

Doctors' hours, branch by branch

A doctor is placed at one branch or several, with weekly hours at each. Every appointment says which branch it is at, and a doctor is never booked at two branches at the same time.

Wards and stock, per branch too

A ward can belong to a branch, stock is counted branch by branch, and access to admissions, bedside care, hospital billing and stock can each be limited to one branch.

Home, as the practice's day

A dashboard of what each person holds: emergencies first, then checking in and their day, today's appointments with the week as bars, what is waiting on them, who is at work and who is off, the ward in one bar, stock to reorder, pay, the team — and for the owner, the plan. Nobody in a bed is named on it, and no health value appears.

The Diary

The appointment book, whole: accept a request or decline it with a reason the patient reads, book a patient or a walk-in, record a visit, block time and change the weekly hours.

The ward, at the bedside

The bed board; an admitted patient's bed, days, doctor and care so far; recording care with one confirm; admitting to a free bed, transferring, and setting a bed free, being cleaned or out of service. Each admitted patient's Hospital tab, with their stays, bills and reports. Discharge and bills stay at the desk.

Stock, where the delivery is

What is low, an order drafted from it, marking it sent, receiving a delivery with batch and expiry, and correcting a count.

HR, decided from a pocket

Leave requests and attendance corrections waiting for you, who is in today, and what needs sorting before the month can be paid. Everybody's own attendance, leave and payslips, each payslip as the practice's own PDF. Setting HR up and running payroll stay on the panel.

A patient, on the phone

Their details and medicines, the latest of every area they share, their readings a page at a time and their emergency history — plus prescriptions, checked on a screen showing exactly what the patient will see, and your private notes. Charts stay on the panel.

The plan, for the owner

What the practice is on and its add-ons, every plan and add-on to compare, a change asked for with a live estimate, and every invoice with its PDF. It asks; we approve and send one invoice.

Plainly: it is on Android, installed directly for now, and in English. It is added to a practice’s plan; without it the panel works exactly the same. Emergency alerts pass every billing gate on the phone, as they do on the panel.

And it can be talked to.

• A greeting gets a greeting. Asking what it can do, or what it is, gets a straight answer — and none of these uses the practice's assistant credits.
• “How was he last week?” is read as last week. Ask for a period it cannot look back over and it says which one it did read.
• After an answer: “shorter”, “more detail”, “just the figures”, or “and before that?”.
• Ask where to do something in the panel and it names the screen and the button — and says so when a thing does not exist.
• Past conversations can be searched and reopened without asking again, and reading one costs nothing.