Contact
There is one person at the other end of this.
No ticket number, no chat widget, and nobody to be escalated to. Glycoz is built and supported by Param Suthar and a small team at P6s, and every one of these routes reaches Param.
Direct
Pick whichever is least effort for you.
Email
[email protected]
Best for anything with detail — a bug, a privacy request, a clinician access request.
WhatsApp
+91 92659 62335
Messages only. This number is not answered as a voice line, so please write rather than call.
Instagram
@glycoz.app
Where product updates get posted. Not the place for anything about your own records.
Please do not send health details. Email, WhatsApp and Instagram are ordinary channels, not the app. Your records belong in Glycoz, where they are protected by the controls described on the privacy page — not in a message thread. We only ever need to know which account you are writing about.
What people write about
And what to include, so it does not take two rounds.
- Using the app
- Reminders that will not fire, changing phones, syncing, exporting, or deleting your account. The help page answers most of these faster than we can.
- Clinician access
- This has a page of its own — Request clinician access — because it asks for the registration details we check before a clinic exists. A request sent there moves quicker than one sent here.
- Privacy and your data
- What is held, who has seen it, and getting it out or removed. A question about your own data is answered by a person, not a template.
- Something we got wrong
- A claim on this site that does not match the product, a security issue, or copy that overstates what Glycoz does. These are the emails we most want to receive.
- Work for P6s
- Software and IT services for clients. Say what you are trying to build and roughly when you need it.
- Press and partnerships
- Glycoz is early and we will say so on the record. Ask anything you like about where it actually is.
Or use the form
If you would rather not open your mail app.
It arrives as an email either way. Expect a reply within a couple of working days — and if it takes longer than that, it is because a person is thinking about it rather than because it was missed.
- Who replies
- Param Suthar, P6s
- Languages
- English, Hindi, Gujarati
- Urgent medical questions
- Not here — contact the doctor treating you